The Leora Platform

One connected intelligence platform for modern hospitality.

Leora sits alongside the hospitality software you already use, connecting business knowledge, guest conversations, customer context and daily operations so teams can understand what matters and decide what happens next.

Leora

Connected platform

Works alongside your systems

Today across the business

The right context, before the next decision.

Knowledge

Current venue information

Guests

Relevant relationship context

Systems

Connected operational tools

Recommendation ready for review

Prepare a relevant guest follow-up, then review the audience, message and timing.

Connected platform

One layer across the hospitality business.

Leora connects the information and workflows around your existing tools. It does not ask the business to replace everything.

AI Brain

Connects business knowledge, customer context and operational signals.

Customer Memory

Keeps useful relationship context visible within the relevant business.

WhatsApp

Supports service conversations, staff takeover and approved campaigns.

Knowledge

Brings menus, policies, documents and approved answers into one evidence base.

Operations

Surfaces conversations, priorities, tasks and business insight.

Automation

Runs configured repetitive work while outcomes remain reviewable.

How information flows

From recorded knowledge to an approved action.

  1. 01

    Business Knowledge

    Approved menus, policies, documents and operating context.

  2. 02

    Leora Brain

    Connects the relevant information for the situation.

  3. 03

    Reasoning

    Distinguishes evidence, uncertainty and possible next steps.

  4. 04

    Guest conversation

    Uses the available context to support a useful response.

  5. 05

    Human approval

    Keeps sensitive or consequential actions with the responsible team.

  6. 06

    Business systems

    Passes approved work into the connected operational workflow.

  7. 07

    Learning

    New approved knowledge and outcomes improve future context.

Integrations

Designed to fit the stack you already have.

Leora complements existing systems rather than replacing them. Availability depends on supported integrations, provider access and business configuration.

Communication

  • WhatsApp
  • Email

Guest Experience

  • Website widget
  • QR menus
  • Google Reviews

Business

  • Booking systems
  • EPOS
  • CRM

Knowledge

  • Documents
  • Menus
  • Policies

Human control

People stay in control where judgement matters.

Leora can prepare context, responses and work. The responsible team retains approval and takeover points.

  • Knowledge changes
  • Sensitive requests
  • Campaigns
  • Customer corrections
  • Automation
  • Staff takeover

AI boundaries

Clear distinctions. Visible responsibility.

Leora separates what is recorded, inferred, recommended, missing and decided by a person.

Explore Data & Trust

Recorded fact

Supported by recorded business information.

Inference

A conclusion that remains distinct from fact.

Recommendation

A suggested action for review.

Missing information

A visible gap, not an invitation to invent.

Human decision

The final judgement retained by the responsible person.

Multi-site capability

One platform, at the level your business needs.

Single venue

One operating view for knowledge, customers and daily work.

Multiple venues

Move between locations while keeping local context clear.

Groups

Share standards and visibility without erasing venue-level control.

Enterprise

Extend role, oversight and integration patterns across the organisation.

Platform availability

What is live, beta and planned.

live

Live
  • Leora Brain
  • Leora Coach
  • Customer Intelligence
  • Customer Database
  • Business Insights
  • Automation Centre
  • AI Operations
  • Analytics
  • Staff Tools

beta

Beta
  • Campaign Centre
  • Security and Control

planned

Planned
  • Smart QR Menus
  • Multi-site

Fit, not disruption

See where Leora fits in your business.

Explore how Leora can connect the knowledge, conversations and systems your team already uses.